Returns & Exchanges
At Fiorelli, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer a 30-day return window for all items in their original, unused condition.
Initiate Your Return
Log in to your account or visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags and protective seals are intact to qualify for a full refund.
Print and Attach Label
Download and print the prepaid shipping label provided via email and attach it firmly to the outside of your return parcel.
Drop Off and Track
Drop off your package at any authorized courier location and keep your receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing